Privacy and cookies.

Who we are

IMBREX SOLUTIONS LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, is the controller for personal data submitted through this website. Contact: solutions@imbrexsolutions.org.

What we collect

When you use the enquiry or support form we receive the details you enter: name, email, optional phone and organisation, selected services and your message. These are sent by email to our business mailbox. We do not store form submissions in a website database.

Why and lawful basis

We use these details only to respond to your enquiry and any resulting discussion, on the basis of your consent and our legitimate interest in replying to requests you have made (UK GDPR Article 6(1)(a) and (f)).

Abuse protection

To limit spam, the server keeps a short-lived pseudonymous counter derived from your IP address for up to fifteen minutes. It does not contain your message.

Retention

Enquiry emails are kept for as long as needed to deal with the enquiry and any following work, and any resulting service, or to meet legal obligations, and are then deleted.

Your rights

You may ask for access, correction, erasure, restriction or objection, and withdraw consent at any time, by emailing us. You may complain to the Information Commissioner’s Office (ico.org.uk).

Cookies and local storage

This site sets no cookies. It uses no analytics, advertising, social media or tracking tools, and loads no external fonts or maps. The only item stored is your cookie-banner choice, saved in your browser’s local storage under the key imbrex-consent, so the banner does not reappear. This is strictly necessary. Because optional cookies are not used, accepting or rejecting them makes no difference to functionality.

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Hosting

The website is hosted by a third-party provider who processes standard server logs for security and operation.